Business Support Analyst
Company Overview
Dyce Energy is a UK Utility provider. We offer simple fixed price energy tariffs for our business customers across England, Scotland and Wales. We offer competitive prices and easy to use energy plans. We are committed to providing businesses with the highest level of service and access of information to enable them to benefit from our online energy tools.
We work hard because we believe in what we do, we care about our colleagues, customers and suppliers. We want to hear from applicants with a ‘can do attitude’, those who take pride in their work. We support personal growth and recognise hard work with a highly competitive salary and benefits package.
Our team is bursting with energy, and we hope that you’ve got what it takes to join us!
To Commence: ASAP
Reporting to: Head of Digital Development & Insight
Job Type: Full Time – Permanent
Working Week: Monday to Friday (37.5hrs per week)
Location: Head office based in Wath Upon Dearne, Rotherham
Salary: Competitive Salary – full time (depending on age and experience)
Holiday Allowance: 25 + Bank Holidays (rising to 27 after continuous service)
Benefits:
- Life Insurance Plan*
- Health Care Cash Plan*
- Company Pension
- One Lieu Day per Month**
- Free Half Day Birthday Holiday
- Regular Team Events
- Training for future development
*Subject to 3 months employment and post probation
**Conditions apply
Role Overview
We are seeking a proactive and detail-oriented Business Support Analyst to join our dynamic team within the gas and electric utilities sector. This role is ideal for individuals looking to build a career in business operations and analytics. You will support management in a variety of tasks including data analysis, process improvement, administrative coordination, and digital engagement. Your contributions will help streamline operations and enhance decision-making across the business.
Responsibilities
Data Analysis & Reporting: Assist in collecting, analysing, and interpreting business data to generate actionable insights. Prepare regular reports, insights and dashboards to support strategic and commercial decision-making.
Process Improvement: Identify inefficiencies in current workflows and contribute to initiatives aimed at improving operational processes and productivity.
Administrative Support: Provide general assistance including preparing information to supporting meetings, preparing documentation, maintaining records, and coordinating internal processes.
Digital Engagement: Support the company’s development of AI and robotics technology to enhance customer facing and internal processes, with ongoing stakeholder engagement regarding new opportunities.
Project Assistance: Collaborate with various departments to support ongoing projects, ensuring timelines and deliverables are met.
Meeting Co-Ordination: Assist in organising change delivery meetings, including co-preparing and organising, and following up on action items to deliver improvements
Qualifications & Skills
- Minimum of a High School diploma or equivalent A-levels; further education in business, data analytics, or administration is desirable.
- Requires individuals to have a natural ability for problem solving, innovation whilst using Technology to create or improve products, systems, and processes.
- Strong interest in business analytics, operations, and professional development.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with data tools or CRM systems is advantageous.
- Ability to work independently and as part of a team in a fast-paced environment.
If you’re interested we’d love to hear from you. Tell us why you’re contacting Dyce Energy and what makes you the right person for the job role advertised below. Send your CV and a covering letter to hr@dyce-energy.co.uk.
