We understand that running a business can be demanding, and you might not always be able to be at each of your business locations. That’s why we’ve designed our online portal to make your life easier.
With our portal, you can track each site, download your latest bill, monitor your balance, and take control of your energy costs from anywhere. Whether you’re at the office, on the go, or working remotely, our portal ensures you have all the information you need at your fingertips. It’s a convenient and efficient way to manage your energy needs, giving you more time to focus on growing your business.
We are committed to providing you with the tools and resources you need to make informed decisions and optimise your energy usage. Explore our portal today and experience the convenience of managing your Dyce Energy account with ease.
Providing the tools to help you manage your energy supply
Check Usage, Bills & Payments
To make life easier, we’ve made our customer portal “Your Energy Online” available for your smartphone or tablet. With this app, you can manage your Dyce Energy account effortlessly, anytime and anywhere. Whether you need to check your energy usage, pay bills, or update your account details, it’s all just a tap away. Download the app today and experience the convenience of having your energy management at your fingertips.
Help & Support
At Dyce Energy, we are dedicated to providing exceptional support to our customers. We know that questions and issues can arise, and we’re here to help you every step of the way.
For detailed answers to common questions, please visit our “Your Questions Answered” page. If you need help using the portal, you will find tutorial videos under the “Useful Links” section within “Your Energy Online.”
If you can’t find what you’re looking for, don’t hesitate to reach out to our customer support team for further assistance.
Need further assistance? Absolutely no problem. Feel free to reach out to the Dyce Energy Team.
Stay up-to-date with all the latest blogs
November’s UK energy markets saw sharp short-term swings in day-ahead prices as wind generation fluctuated, while forward contracts remained stable, signalling manageable winter conditions ahead. Government updates on industrial energy policy, nuclear levies, and North Sea plans add further context for businesses planning renewals. Dyce Energy helps SMEs navigate market volatility with fixed-price contracts, renewable options, and expert guidance.
New Nuclear RAB charges and upcoming increases to TNUoS costs are set to impact business energy bills. Nuclear RAB charges will help fund new low-carbon nuclear projects, while TNUoS standing charges are forecasted to rise by up to 90% in 2026/27, according to NESO.
With these changes on the horizon, Dyce Energy is taking a clear approach: any fixed-rate contract signed before the end of 2025 will remain fixed, no matter how much Nuclear RAB or TNUoS charges rise.
As we near the end of 2025, the UK energy market remains steady but watchful. Recovering gas flows, high storage levels, and mild weather have supported stability, though variable wind output and LNG disruptions added pressure. Forward prices have edged higher, reflecting continued caution heading into winter.
This month, Dyce Energy explores what’s driving prices, from calls to reform Ofgem to the £1 billion spent curtailing wind generation, and outlines what to watch in November, helping your business plan ahead with confidence.
