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COVID-19 Virus – Stage 2 Business Continuity Plan

Business Continuity Plan Update

We would like to inform our customers, suppliers and partners that we have entered stage 2 of our Business Continuity Plan, in light of Government advice to ‘work from home where possible’.

We have mobilised our teams in a phased approach and tested security of networks and staff capabilities. We have locked down our systems for data security and we have briefed all staff on our company policies. Telephone lines are closed and we have reverted to email and live chat only for day to day queries, we are working hard to get lines up and running.

Throughout this week you may see a slight delay in service. We would like to reassure you that our service will continue throughout this period and that we are reacting swiftly to the ever-changing environment.

If you have any further questions around Coronavirus and our services, please Contact Us

Thank you for your patience. Our thoughts and best wishes are with all those personally affected by the Coronavirus.

Kind regards

Dyce Energy