Case Study
Waterfront Golf
Waterfront Golf is a picturesque 9-hole golf course located on 170 acres of established parkland in the heart of South Yorkshire. The course offers stunning views of the surrounding Old Moor Nature Reserve and Manvers Lake, creating a tranquil and scenic environment for golfers.
In addition to the course itself, Waterfront Golf boasts state-of-the-art practice facilities, and a modern clubhouse complete with a fully equipped kitchen. It is also the only club in Yorkshire to feature Trackman Radar Technology in every driving range bay, showcasing its commitment to bringing golf into the 21st century and providing an exceptional experience for members and visitors alike.
Project Overview
Frank Houlgate, Owner of Waterfront Golf, faced growing frustration with the complexities of managing energy contracts through brokers. The process had become a drain on his time and energy, taking him away from the day-to-day running of his business.
Adding to the challenge was the lacklustre customer service he received. Frank often felt like just another number, with little attention given to resolving his issues promptly or effectively. It was clear he needed a better solution—one that would save him time and provide the level of support he deserved.
That’s when Frank turned to Dyce Energy.
Outcome and next steps
By switching to Dyce Energy, Waterfront Golf has transformed its approach to energy management. Frank, the owner, now enjoys a seamless and stress-free experience thanks to our dedicated UK-based team. Unlike his previous experience with brokers, Frank feels valued and supported at every step.
We took the time to understand Frank’s unique requirements and implemented tailored plans to meet his needs. Our proactive approach ensures he’s always informed about renewals and processes, removing the hassle of managing them himself. Whenever questions or issues arise, Frank has a team ready to resolve them quickly and efficiently.
The result? Waterfront Golf no longer feels like just another account. With Dyce Energy’s responsive service and personalised support, Frank can focus on running his business while we handle the energy – exactly the way it should be.
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