A dedicated customer portal, Your Energy Online​

We understand that running a business can be demanding, and you might not always be able to be at each of your business locations. That’s why we’ve designed our online portal to make your life easier.

With our portal, you can track each site, download your latest bill, monitor your balance, and take control of your energy costs from anywhere. Whether you’re at the office, on the go, or working remotely, our portal ensures you have all the information you need at your fingertips. It’s a convenient and efficient way to manage your energy needs, giving you more time to focus on growing your business.

We are committed to providing you with the tools and resources you need to make informed decisions and optimise your energy usage. Explore our portal today and experience the convenience of managing your Dyce Energy account with ease.

Your Energy Online - Customer Portal

How it works

Providing the tools to help you manage your energy supply

Your Energy Online | Online Account

Our App

Check Usage, Bills & Payments

To make life easier, we’ve made our customer portal “Your Energy Online” available for your smartphone or tablet. With this app, you can manage your Dyce Energy account effortlessly, anytime and anywhere. Whether you need to check your energy usage, pay bills, or update your account details, it’s all just a tap away. Download the app today and experience the convenience of having your energy management at your fingertips.

Customer Portal Support

Your Energy Online

Help & Support

At Dyce Energy, we are dedicated to providing exceptional support to our customers. We know that questions and issues can arise, and we’re here to help you every step of the way.

For detailed answers to common questions, please visit our “Your Questions Answered” page. If you need help using the portal, you will find tutorial videos under the “Useful Links” section within “Your Energy Online.”

If you can’t find what you’re looking for, don’t hesitate to reach out to our customer support team for further assistance.

customer service agent at Dyce Energy

Dedicated UK Support

Need further assistance? Absolutely no problem. Feel free to reach out to the Dyce Energy Team. 

Latest blogs

Stay up-to-date with all the latest blogs

November 2025, Energy Market, Newsletter

Energy Market Update – November 2025

As we near the end of 2025, the UK energy market remains steady but watchful. Recovering gas flows, high storage levels, and mild weather have supported stability, though variable wind output and LNG disruptions added pressure. Forward prices have edged higher, reflecting continued caution heading into winter.

This month, Dyce Energy explores what’s driving prices, from calls to reform Ofgem to the £1 billion spent curtailing wind generation, and outlines what to watch in November, helping your business plan ahead with confidence.

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Energy Market Update

Energy Market Update – October 2025

September was steady overall but never dull. Norwegian gas maintenance eased by month-end, storage stayed high, and a windy spell briefly crashed UK day-ahead power below £30/MWh. Forward contracts hardly moved, a reminder that calm averages can disguise sharp intraday swings. With autumn underway, weather, wind and supply flows will set the tone, and planning ahead still pays.

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Energy market update - September

Energy Market Update – September 2025

August’s energy markets were relatively steady, with strong European gas storage, consistent LNG arrivals, and increased wind generation helping to balance supply. Norwegian maintenance kept a cautious undertone, reminding SMEs that prices can still move quickly. Planning ahead remains essential for managing energy costs and securing budget certainty.

Read More »